Services // Import & Export Coordination
Import &
Export Coordination
The full import and export picture — air, ocean, and cross-border road — structured under one operational lead. Keep your current suppliers and carriers, or run the lane through the CloudPorts network. Either way, one call to make.
The problem
Inbound freight fails at the seams: a supplier that misses a ready date, a document that surfaces late, a routing decision made without the full picture. Holding the whole sequence, under one lead, is what closes them.
Inside the engagement
- Air freight — booking coordination, volumetric planning, and milestone tracking
- Ocean — FCL & LCL — sailing schedules, consolidation coordination, and container milestones
- Cross-border road & truckload — border documentation and handoff coordination
- Shipment planning and routing guidance with your selected providers
- Supplier readiness confirmation before pickup
- Exceptions escalated to a named lead
What this looks like in practice
- An inbound coordination calendar your team can actually see
- One communication thread per shipment across supplier, forwarder, and broker
- A weekly status digest for internal stakeholders
Regulated transportation, forwarding, customs brokerage, and cargo insurance placement are performed by licensed specialists within the CloudPorts global network, under client authorization — one standard across every handoff.